Worst still after I listed all the practice management tasks on our whiteboard in our office, they think it is not real work! To them real work is producing accounts and tax returns. I failed to convince them that practice management work is vital for efficiency and smooth running of our practice.
At the same time, they are impressed with the systems that I implemented prior to them joining the practice.
They could not answer when I asked them how did the systems they are impressed with come to be in the practice? Without spending time on practice management, how would that be possible?
I am sure you know in order to get productivity out of staff, it is about winning hearts and minds. On PM, I failed to do this. I have not given up yet!
So how did my week go on the highly important subject of practice management? Continue reading “My Sunday ramblings – Practice Management”